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Manuals & Documentation
- User manual PDF file, 6.8 MB
August 23, 2023 - User manual PDF file, 6.7 MB
August 23, 2023 - User manual PDF file, 6.8 MB
August 23, 2023 - Quick start guide PDF file, 1.3 MB
August 24, 2023 - Quick start guide PDF file, 1.3 MB
August 24, 2023 - Quick start guide PDF file, 1.3 MB
August 24, 2023 - Localized commercial leaflet PDF file, 692.1 kB
August 16, 2024 - Tvenergyguide-usa PDF file, 134.4 kB
August 25, 2023
Software & drivers
- End Users License Agreement version: 1.0
TXT file, 12.5 kB
September 18, 2023 - Software upgrade version: PHL_OSDX_217_0
ZIP file, 79.4 MB
August 28, 2013
Terms and Conditions
Terms and Conditions
Frequently Asked Questions
- Why is there a message on my Philips TV indicating that YouTube will stop working after June 30, 2017?
- Why are some off-air channels now missing from my Philips TV?
- When should I run the auto program feature on my Philips TV?
- Why is the picture on my Philips TV distorted (stretched out, short and fat, black bars on side or top, etc.)? Is there something I can do to make it better?
- What can I do if my router will not assign an IP address for my Philips TV?
- How do I update my Philips TV, Home Audio or Home Video device?
- Do I have the correct version of the MediaConnect software running on my PC?
- Can I use a VGA-HDMI cable to connect my PC (VGA OUT) to my Philips TV (HDMI IN)? How do I connect my PC to my Philips TV?
- How do I turn on subtitles on Netflix?
- Why doesn’t the picture fill the full screen when on my Philips TV?
- What router is recommended to use with my Philips device?
- Does my Philips TV have a VGA and audio PC connection?
- What size bolts do I need to mount my PhilipsTV? What is the VESA pattern?
- Why am I getting a black and white picture?
- How do I connect my 2011 or 2012 Philips TV to the internet?
- How can I watch 3D movies?
- How can I program my Philips remote to work with my order devices?
- How can I view output from my computer on my Philips TV? I see an error message stating "Change resolution" on the TV.
- How can I make JPEG images loop during playback on my Philips TV?
- What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
- My TV did not come with a MediaConnect CD, where do I find the CD Code to download the software?
- When I connect my Philips TV to a home theater the audio and video are not in sync.
- What is MediaConnect?
- Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
- How do I output sound from my Philips TV to external audio devices such as Home Theaters, Soundbars, AV Receivers, etc.?
- Will a software update fix my Philips TV issue? How can I tell if there is a later version of software for my Philips TV?
- Why am I not getting audio from my Philips TV?
- What are the recommended operating and storage, humidity and temperature levels for my Philips product?
- How do I clean my Philips TV screen?
- Does Vudu work in Canada?
- Where can I find the MediaConnect Code?
- Does my Philips device have the MediaConnect feature?
- Why can't I see the volume bar on my Philips Product while watching Netflix or other NetTV apps?
- Where can I find FAQs for Philips Wi-Fi Media Connect? Where do I download Philips Wi-Fi Media Connect software for my PC?
- How do I get picture and sound on my Philips TV when I connect my Laptop or Notebook with a HDMI connection?
- I have neither picture nor sound after connecting. What should I do?
- Why does my Philips HDTV take time to turn on?
- Does my Philips television, home theater, or blu ray player support NETFLIX streaming over the internet?
- Why does it take a long time to switch between High Definition and Standard Definition channels?
- Will MediaConnect work on my computer?
- Will MediaConnect work with Windows 8?
- How do I switch to the AV inputs on my Philips television to watch an accessory device (DVD player, Game System, VCR...)?
Troubleshooting & repair
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