2 year warranty
Manuals & Documentation
Frequently Asked Questions
How do I place my brush head in the traveling case?
What is Sonicare SenseIQ technology?
How does the brushing guidance work in the Sonicare app?
What features can I activate or deactivate from the toothbrush handle?
Do I need an Alexa device to reorder replacement brush heads for my Sonicare?
How does the Scrubbing Feedback feature work?
How does Sonicare 9900 Prestige work with the app?
How do I enable or disable the pressure sensor on my Sonicare?
How do I reorder Sonicare replacement brush heads with Alexa?
How do I disable the Sonicare brush head reordering service?
How does the BrushPacer work on my Philips Sonicare Prestige Toothbrush?
Can I use Sonicare 9900 Prestige if I wear braces or have dental modifications?
How do I turn the Adaptive Intensity feature on and off?
How do I change brushing modes on the Sonicare app?
How can I safely dispose of the battery from my Sonicare 9900 Prestige toothbrush?
How do I activate the Scrubbing Feedback on my Philips Sonicare?
Can I sync the Sonicare app with the Apple Health app?
How do I connect my Philips Sonicare 9900 Prestige toothbrush to the Sonicare app?
How does the Adaptive Intensity feature work?
Which brush head fits my Sonicare toothbrush?
In which countries is the Sonicare app available?
How do I change the intensity settings on my Sonicare toothbrush?
Which devices are compatible with the Sonicare App / Sonicare for Kids App?
How do I charge my toothbrush handle with the travel case?
How do I charge my Sonicare 9900 Prestige handle on the charging base?
Warranty and service
Check the terms of your warranty and start a product exchange or repair