Troubleshooting & support
Philips Sonicare FlexCare Platinum Connected Bluetooth® connected toothbrush-Dispense
HX9194/53
Register your product
Get your extended warranty
Register within 90 days after purchase and get an extended warranty (conditions may apply).
Frequently Asked Questions
- Can I use my Sonicare charger with other toothbrushes?
- How do I charge my Sonicare toothbrush?
- Can I use my Sonicare toothbrush without the app?
- Why is the guided brushing feature in the Sonicare app not working?
- Can I exchange points in the Philips Sonicare App?
- How do I register my Sonicare toothbrush?
- Where can I purchase accessories for my Sonicare toothbrush?
- Why does my Philips Sonicare app requires permissions
- Why is there a gap between my brush head and handle?
- In which countries is the Sonicare app available?
- What are the brushing modes for my Sonicare toothbrush?
- How do I change the intensity settings on my Sonicare toothbrush?
- Can I use my Philips Sonicare Toothbrush in the shower?
- Which brush head fits my Sonicare toothbrush?
- How does the brushing guidance work in the Sonicare app?
- How long should my Sonicare toothbrush battery last?
- What do the battery status lights indicate on my Sonicare toothbrush?
- Can I replace the battery of my Sonicare toothbrush?
- How do I connect my toothbrush to the Sonicare app?
- How do I brush my teeth using the Sonicare app?
- How to recalibrate Philips Sonicare toothbrush pressure sensor settings
- How do I use my Sonicare toothbrush with braces?
- How to clean my Philips Sonicare toothbrush?
Popular parts and accessories for this product
- $38.99*
- $38.99*
- $29.99*
- $29.99*
- $29.99*
-
-
-
-
-
-
-
-
-
-
* Suggested retail price
Troubleshooting & repair
Is your product not working as it should? We are here to help. Find the solution here.
Choose subject
Warranty and service
Check the terms of your warranty and start a product exchange or repairSuggested products
Get Your Welcome Gift of 15% Off
Sign up to enjoy:
Payment
We accept the following payment methods:
Quick links
- Other business solutions
- Other business solutions
- Lighting
- Automotive
- Hearing solutions More
- Contact & support
- Contact & support
- Customer support
- Professional healthcare support
- Company contacts
- Stay up-to-dateStay up-to-date
-
Select country/region
United States (English)
© Koninklijke Philips N.V., 2004 - 2026. All rights reserved.